Each month we recognize a standout provider who has demonstrated excellence across the board. This April, it’s Diane C. in Detroit!
📍 Service Area: Ann Arbor, Belleville, Canton, Romulus Ypsilanti
✔️ Background Checked
🌿 2,884 Jobs Completed
⭐ 4.83 Customer Rating
📅 Joined LawnGuru: May 2016
It goes without saying that we value our providers, they truly are our bread and butter and we know that they work incredibly hard in the industry and in their personal lives. Diane is a true powerhouse, and a self-motivated badass.
Tackling everything from becoming a local business owner, devoted grandmother, and serial multi-tasker; plus a ton of other victories, has earned Diane the spot as LawnGuru’s first female Provider of the Month.
Diane got her start with LawnGuru in 2016, and had a sharp-wittedness regarding business years before her foray into the landscaping industry. Early on she began her career cleaning homes, from foreclosed and vacant properties to six-figure estates.
Her schedule was stacked each week to the point she could hardly take on new clientele. Diane refused to turn anyone away, as she’s always been happiest with a full schedule, juggling both her family life and her career.
It was during this time that life, came at her fast, changing her future forever.
Eight years ago Diane suffered a devastating loss.
Her husband passed away heartbreakingly, in 2010, and shortly after she started her first business. His constant support and encouragement had been a motivating factor which seemed to pave the footprint for her future. She had been cleaning houses for thirty years, and knew it was time to take everything she learned and strike out on her own. The economic recession had her focused on foreclosures.
Four years into founding her cleaning company, Diane met her business partner, and beau, Tom. They began working together not only inside the home, but also providing outdoor services in lawn and landscaping too. Tom’s son, Tim, began working with the dynamic duo and they soon became the company we lovingly know as Di & The Guys.
Family has always been top priority for Diane.
With the help of Tom, she’s proudly raising her 11 year old granddaughter, Brooke. Diane and her family live on a farm where they raise chickens, more-so where Brooke raises her chickens. Diane is a firm believer in teaching our youth to be independent, self-sufficient adults, so these chickens are completely Brooke’s responsibility. Brooke’s in charge of caring for her flock and selling their eggs. The profit earned from all sales is hers to keep, in effort for Diane to help Brooke understand the value of a dollar while grasping key entrepreneurial skills that can be learned from running a small business.
Diane’s nephew became a LawnGuru Pro to pick up extra work during snow season and encouraged her and Tom to join.
He recommended the app to add more customers to her weekly route schedule, and grow Di & The Guys. Diane got in touch with Brandon, a LawnGuru co-founder, to learn about the platform and see if her company was the right fit. After a rigorous vetting process, Diane became an approved LawnGuru Provider ready to hit the road and start accepting jobs!
What does Diane love about LawnGuru?
“LawnGuru finds the work for us, acquires the customers, and the staff is quick to answer our questions. We don’t have to deal with any of that and those are the biggest pain points I’ve faced. Working with LawnGuru and taking care of the customers together has worked out great for us. Plus we’re always paid quickly and on-time so the days of trying to track down customers with outstanding invoices are finally over for us.”
With Diane’s entrepreneurial spirit, and Tom’s passion for landscaping, it’s convenient for them to use LawnGuru to their advantage because it plays to both of their individual strengths.
Tom’s favorite outdoor service to perform is lawn mowing itself. “There’s something serene in sitting on a mower, listening to music, and moving forward.”
Now that Diane has the help of Tom & Tim, she can manage the scheduling, customer satisfaction, and any backend operations while The Guys perform the services in the field. With the help of the LawnGuru team they can focus on quality.
When raising a family, and running a farm, it’s important to be able to count on the people you work with. Diane says that she loves working with LawnGuru, and having agents in an office to contact immediately minimizes potential service issues.
LawnGuru is a tool to help facilitate a fair and painless transaction, while updating an archaic industry.
Being a woman in a male dominated industry can be intimidating, but you’d never be able to tell the way Diane runs her company. She’s spent years building her reputation, and putting together a team of dedicated, respectable providers! Although she works behind the scenes, she’s the glue holding her company together.
Checkout LawnGuru’s March Provider of the month here!