Category: Home Care

Here's How Often Should You Mow Your Lawn

Avoid These Customer Complaints

There are certain expectations a customer has when hiring a lawn company.

Hiring a lawn and snow service is a luxury, if customers are paying a pretty penny to have their property professionally maintained they’ll likely want some customer service, too.

As a provider, it’s best practice to make sure you create a checklist outside of the services they ordered. This ensures that they are not only pleased with the quality, but the experience as a whole. Keep in mind that a lot of business comes from referrals and every new customer is an opportunity for a mutually beneficial experience.¬†

Tardiness 

Communication should always be a top priority, whether it’s a delay ... 

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