4 Times Our Customers Made Us Laugh Out Loud!

Top customer support meme

Every day, our Support Team handles a variety of customer & provider needs through email, live chat, by phone, and even text.

In a world where robots are truly taking over (the Jetsons would be so proud), you would be surprised to see what people say to our text support reps, Carly and Sarah when they think nobody’s on the other end. The truth is, someone is always on the other end and there is no true “automated support” here at LawnGuru. Read more

Lawn Care in Detroit, MI: What To Know

Are you a homeowner, or renter, looking for advice on lawn care in Detroit? When it comes to lawn care in Detroit and surrounding areas, not all lawns are created equal and a lot of that has to do with the region you live in. If you’re living in the Detroit or Michigan area, here are some tips to help keep your lawn thriving throughout the year.

Lawn Care Tips For Detroiters (and Vicinity)

Mow & Water Strategically Read more

Winter Lawn Care

Winter lawn care may be less intense than lawn care during other seasons, but there are a few things you can do to ensure that your yard is off to a fresh start once spring rolls around again. When the cold weather truly hits, here are some tips on how to maintain your yard through the colder months.

Winter Lawn Care 101

One Last Mow

If you are reading this prior to the first snowfall where you live, you may want to consider one final mow before the ground freezes. Making sure that your grass is short at the end of the season will protect new growth. Also, leaving grass too tall through winter can lead to burrowing animals damaging your lawn by creating dead spots and pulling up grass to create nests. If you don’t have time to mow or have already winterized your mowing equipment, call LawnGuru!

Fertilize For Winter

If you live in North America, there’s a good chance that your yard is made up of cool-season grasses like Bermuda or Bluegrass. If this is the case for your yard, you should fertilize your lawn before the first freeze. Late fall and early winter are the best times to fertilize your lawn because not only will you be replacing nutrients that have been lost from your soil during warmer months, but the fertilizer will remain in the soil and feed your lawn’s roots all winter long. Come spring, your lawn will be lush, green, and ready for some TLC from LawnGuru.

Clean Up Your Yard

Avoid dead spots in your yard once spring rolls around by making sure you clear your lawn of things like furniture or fallen leaves before the first snowfall where you live. Snowfall and cold weather paired with the weight of an object left behind can lead to stunted growth and thinning in that area of your yard.  

Stay Off The Grass

Similarly to leaving objects in your yard, a lot of lawn traffic can lead to large dead spots come spring. Grass can be resilient, but it will have a hard time recovering from tire tracks or heavy foot traffic.

Here are some quick tips for protecting your lawn:

  • Avoid letting anyone park on your yard.
  • Regularly plow your driveway and sidewalk so no one is tempted to cut across your yard (call LawnGuru to schedule your first plow)!  
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    How To Market Your Snow Plowing Business

    Unlike lawn season, snow season is time sensitive. Having a couple extra inches of green in the summer can be an eyesore, but having a few extra inches of snow in the winter can be the difference between going to work or working from home.

     

    =&0=& your snow plowing business is completely different from marketing a lawn mowing business.

    Snow Plowing Business vs. Lawn Mowing Business:

    1. Snow season is shorter than mow season.
    2. Snow doesn’t exactly fall at the same rate that grass grows.
    3. Snow services often take place at odd hours to ensure that customers’ driveways are clear by morning.
    4. Snow service is urgent and time sensitive, so the service window is much shorter.

    Tips On Successfully Marketing A Snow Plowing Business

    Get the Word Out

    When summer comes to an end, it’s a good idea to start advertising your other lawn care services to your current customers. Mid-September is the ideal time to market your fall and winter services like cleanups and snow clearing because you will be top of mind when your customers begin to focus on preparing their yard for winter. Using your current customers as a jumping off point for your end of season services will also help you gain traction by word-of-mouth. If your services can transition with the seasons, your customers can use you as a one-stop-shop for all of their outdoor needs. From social media to email/text blasts, or even an old-fashioned phone call, there are many ways to go about informing current and potential customers of your seasonal service offerings.

    More Equipment Means More Customers

    Make sure you have a variety of equipment so you can offer a variety of services. Not every snow removal job is as simple as a quick back drag with the plow. To achieve a clean exit for the customer, snowblowers and shovels may be required as well! Every customer has varying snow needs, so being prepared with a variety of equipment will allow you to offer multiple services and even gain a larger client base.  

    Understand Your Customers’ Needs

    Like with most things—snow plowing included, timing is everything. That being said, it’s important to get a clear understanding of when your customer wants their snow to be cleared. This can mean that plowing is done before they leave for work in the morning or before they arrive home from work in the evening. The key is to be flexible and understanding. Offer suggestions to your customers that will appeal to their personal needs. It’s easy to have a successful snow plowing business if your current customers are raving about your dedication to good customer service.

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